Getting Trusted Help is Easy
Getting the assistance or products you need from Lucid Automation & Security is easy. We’re here to help – and the first consultation is always free. Below are common scenarios and the best ways to get what you need quickly
We know how hard it is to find trusted automation help without already being an insider. Especially in biopharma.
Our goal is to be your trusted partner. No job to big or too small.
Need Immediate Help?
If you have an urgent issue or a critical system down, contact us right away through our online form or by emailing info@lucidautomationsecurity.com. We can often troubleshoot remotely or dispatch an expert on-site if needed.
(And remember, we never charge for initial consultations, so you can get quick advice at no cost.)
Planning a Future Project?
Even if your automation project is in the early planning stages, it’s never too soon to get expert input. We offer free planning consultations to discuss your goals, requirements, and potential solutions. Our team can help outline a high-level plan or suggest the right technologies so you start off on the right foot. Just drop us a note via the contact form or email, and we’ll gladly share guidance to set your project up for success.
Not Sure Where to Start?
Not exactly sure what you need or where to begin? No problem. That’s what we’re here for. Reach out and tell us about your challenge or idea (even if it’s just a rough outline). We’ll listen and help you figure out the next steps or possible solutions, at no cost and with no obligation. We pride ourselves on being approachable and helpful, so feel free to ask us anything. Our experts will point you in the right direction.
Need Off‑the‑Shelf Solutions or Components?
Sometimes you just need a specific product – like a software package, a pre-configured control panel, or other automation components. In that case, check out our Lucid Automation Shop for ready-to-run control systems, UL 508A certified panels, software bundles, document templates, and more. You can purchase many of these items directly online. However, because our solutions are often customizable, we highly recommend contacting us at info@lucidautomationsecurity.com before placing an order. We can confirm availability, configuration options, and ensure you’re choosing the best product for your needs. (As always, this advice is free!)
Need a FEED Study to Define Your Project?
For larger projects, you might require a formal Front-End Engineering Design (FEED) study to define the project scope and budget. Lucid Automation can perform a comprehensive FEED study that produces all the necessary technical documentation and clearly defines your project’s requirements. This process also provides detailed cost estimates and a development schedule before full design and build commence.
If a FEED study is what you need, get in touch as our initial consultation is free. We’ll explain how we can help plan your project thoroughly.
Other “Automation Adjacent” Questions?
Have a situation that doesn’t fit any of the categories above? We’d still love to hear from you.
Lucid is a smaller, local California firm with a wide bench of engineers across disciplines:
– automation
– process
– electrical
– chemical
– machine design
– fabrication
– Laser engraving / cutting (Stainless Steel, Steel, Aluminum, plastics, etc)
– Light Duty CNC (plastics, Aluminum, Polycarbonate, Phenolic Lamacoid, etc…)
– 3D Printing
– CAD (electrical, 2D, 3D)
– Application Programming (desktop and mobile)
– Graphical Design
– Project Management
– Augmented / Temporary Engineer
– Vendor negotiations
– Subcontractor SOW review
– and more.
We thrive on ambiguous, cross-functional problems and can flex quickly to match your needs. Whether it’s developing a new control strategy, designing a custom machine, managing a tricky vendor relationship, or reviewing a subcontract SOW, we’ve probably done something similar and can provide references. We’re ready to jump in.
No question is too early or too complex. Just shoot us a note. There’s no pressure to buy anything, consulting is always free. We’re here to help you find the clearest path forward.
